ZipHelixYour agreement with ZipHelix
ZipHelix is a standalone research tool for exploring genes, published findings, and possible outcomes of genetic changes. These Terms govern the service at ziphelix.com and form an agreement between you and the operator of ZipHelix (“ZipHelix,” “we,” or “us”).
By accessing or using ZipHelix, you agree to these Terms. If you do not agree, do not use the tools. If you use ZipHelix for an organization, you must be authorized to act for it. Our Privacy Policy explains data handling; agreeing to these Terms is not permission for optional publication, sale, or unrelated sharing of your data.
Access
Account sign-in and usage limits may apply to protect saved work and keep the service available.
Research outcomes are uncertain
ZipHelix supports research and education. Its outputs include published observations, calculations, and AI hypotheses; these are different types of evidence. Simulations, forecasts, and suggested outcomes are conditional estimates that can be incomplete or wrong. Estimates may be probabilistic or qualitative. They are not guarantees of biological behavior, experimental success, safety, efficacy, or suitability for a particular purpose.
Published observations describe the materials and conditions studied. They do not establish what will happen in your cells, organism, experiment, or patient. A measured percentage is not automatically the probability that your experiment will succeed. Where probabilities are shown, they depend on the stated model, evidence, and assumptions; some outcomes have no validated numerical probability. Gene annotations, maps, and animations do not establish the effect of a particular edit. A DNA template alone does not establish a repair product or phenotype.
Your decisions and assumption of research risk
You are responsible for independently checking inputs, source records, interpretations, and outputs before relying on them. You must determine whether the service is suitable for your work and obtain appropriate scientific review, experimental validation, institutional permissions, and safety approvals.
To the fullest extent permitted by law, you assume the risks of your research decisions and of acting on or relying on ZipHelix outputs, including unsuccessful experiments, incorrect conclusions, lost time, materials or funding, and consequences of applying a proposed genetic change. You are responsible for the methods, materials, delivery, execution, and interpretation of your experiments. Using ZipHelix does not transfer those responsibilities to us.
ZipHelix is intended for research and education, not for use as a medical device, clinical diagnostic service, or medical advice service. Do not use it as the basis for diagnosis, treatment, patient selection, or other clinical decisions. It does not replace professional advice, establish regulatory approval, or establish the patentability or freedom to operate of a proposed product or experiment.
Your account, materials, and ownership
Keep your sign-in methods secure and use only accounts and materials you are authorized to access. Provide information you have the right to process, and follow your institution’s confidentiality, privacy, and research policies. Do not submit patient-identifiable information, credentials, or other personal data you lack authority to process. Removing a name does not necessarily make genomic or health information anonymous. Unless covered by a separate written agreement expressly authorizing the use, do not submit protected health information or use ZipHelix as a regulated clinical records system.
You or your institution retain your rights in the content you submit. You give us permission to store, process, display, and transmit it to provide the features you request, maintain security and reliability, and respond to support requests. Any use for internal model development is subject to the notice and permission provisions in the Privacy Policy. This does not transfer ownership of your research or grant a right to publish, sell, or license your private research for unrelated uses.
Use of the service and intellectual property
Subject to these Terms, you may use ZipHelix for lawful research and education. ZipHelix and its licensors retain their rights in the service, software, models, branding, and other materials they provide. This does not give us ownership of your submitted research or of third-party scientific records. No rights are granted except those expressly stated or provided by applicable law.
You may not bypass access restrictions, copy or resell the service itself without permission, or use our name or branding to imply endorsement. Your use of outputs does not include a guarantee that they are unique, protectable intellectual property, or free of third-party rights. Check source licenses and other rights before publishing or commercializing results.
Privacy and requested processing
Your saved projects are private to your account by default. We do not sell your personal information or private research, publish your projects, or authorize unrelated third-party use without your separate, explicit opt-in. Optional sharing must identify the information, recipient or audience, and purpose. Acceptance of these Terms is not that opt-in.
Hosting, authentication, storage, security, and requested support require service-provider processing. Choosing an AI analysis or research action asks ZipHelix to process the submitted inputs for that feature, including its background work and retries. It does not opt you into public sharing or unrelated uses. Limited disclosures may also be required by law or necessary to address a specific security, fraud, or safety incident. These exceptions and your choices are explained in the Privacy Policy.
ZipHelix AI and research sources
ZipHelix AI is the AI functionality offered through ZipHelix. It may combine ZipHelix’s own knowledge resources, information you submit, and public or licensed research sources. Features may use ZipHelix-operated technology, third-party models and services, or a combination. Some current features use third-party AI services.
The mix of sources and technology may evolve. Our commitments to keep private research private, limit processing to the purposes and permissions described in the Privacy Policy, and obtain a separate opt-in for unrelated sharing still apply.
Responsible use and outside sources
Do not access another user’s data, bypass access controls, disrupt the service, infringe others’ rights, or use ZipHelix for unlawful or harmful activity. We may suspend or terminate access when reasonably necessary to address a material breach of these Terms, misuse, security threats, or legal requirements. We may take urgent protective action without advance notice; where required by law, we will provide notice and any applicable opportunity to remedy a breach. Obligations and rights that by their nature survive termination, including ownership, lawful liability limits, and business-user indemnity, continue after use ends.
Publications, reference databases, linked websites, and other third-party materials have their own terms and rights. A citation is not an endorsement or a license to redistribute the source. Review original sources and applicable permissions.
Saving, deletion, and availability
Work created while signed out may remain only in that browser. Sign in to save projects to your account, and keep independent copies of important work. Deleted projects can be restored through My Data for 30 days. After that window they are no longer recoverable and are queued for permanent removal from active storage. Confirmed account deletion is permanent. The Privacy Policy describes offline copies, technical records, and retention limits.
Features and availability may change, and access may be interrupted for maintenance, security, third-party outages, or circumstances outside our reasonable control. Unless a separate written agreement says otherwise, we do not promise a particular service level, response time, continued feature, or backup and recovery service. Any applicable mandatory refund or other consumer right is unaffected. We will provide notice of material changes when appropriate or legally required.
Warranty disclaimer
To the fullest extent permitted by applicable law, the service and its outputs are provided “as is” and “as available.” We do not warrant that an output is accurate, complete, current, reproducible, safe to apply, or fit for a particular experiment, or that access will be uninterrupted or error-free. We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and warranties arising from a course of dealing or usage of trade, to the extent the law allows. Examples, demonstrations, model scores, source citations, and support explanations do not create an additional warranty or a promise of results. Only an express warranty in a separate written agreement or a warranty required by law overrides these disclaimers.
This does not remove our express commitments about handling your data or any guarantee or right that the law does not allow us to exclude.
Limitation of liability
To the fullest extent permitted by applicable law, ZipHelix, its operator, and their personnel, contractors, and licensors are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to the service, its outputs, these Terms, or inability to use the service. This includes loss of profits, revenue, business, research opportunities, anticipated savings, goodwill, or data, business interruption, and wasted experiments, materials, or funding, whether or not such losses were foreseeable or we were advised of their possibility.
To that same extent, the total combined aggregate liability of ZipHelix, its operator, and those parties for all claims is limited to the amounts you actually paid ZipHelix for the specific service giving rise to the claim during the 12 months immediately before the first event giving rise to liability. If you used that service without charge, this monetary cap is zero. There is no minimum monetary allowance or automatic entitlement to payment.
These limits apply across all claims and legal theories, including contract, tort (including negligence), and statutory claims, to the extent permitted by law. Multiple claims do not increase the cap. The exclusions and cap are part of the allocation of risk reflected in the availability and pricing of the service.
Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence where such liability cannot lawfully be limited, or any other liability or consumer right that applicable law does not permit us to exclude or limit. Where an exclusion or cap is not permitted, it applies only to the extent permitted; mandatory remedies remain available. These Terms do not release us from our express privacy commitments.
Third-party claims from business or institutional use
If you use ZipHelix on behalf of a business or institution, that organization agrees, to the extent permitted by law, to defend and indemnify ZipHelix and its operator, personnel, and contractors against third-party claims and resulting damages, settlements, and reasonable legal costs arising from the organization’s unlawful use of the service, material breach of these Terms, infringement of others’ rights through submitted materials, or experiments or products the organization develops or conducts using outputs.
This obligation does not apply to the extent a claim results from our breach of these Terms or our negligence or other wrongful conduct. We will give prompt notice of a claim, allow the organization to control the defense with reasonably acceptable counsel, and reasonably cooperate at its expense. A settlement may not admit fault by us or impose a nonmonetary obligation on us without our written consent, which will not be unreasonably withheld. This section does not impose a business indemnity on an individual acting solely as a consumer.
Changes, ending use, and contact
You may stop using ZipHelix and request account deletion at any time. We will post revised Terms with a new effective date and provide additional notice or request renewed agreement for material changes where required. Revisions apply prospectively; they do not retroactively reduce rights for events that occurred before the revision became effective for you. A separately signed agreement controls if it expressly overrides a provision of these Terms. Our failure to enforce a provision is not a waiver of it. Changes will not retroactively authorize a new use or disclosure of your private data. If a provision is unenforceable, the remaining provisions continue to apply to the extent allowed by law.
Email team@ziphelix.com for questions or a privacy request.